← BACK

Pricing & Engagement Process

We believe in being clear and transparent about how we work, how projects are scoped, and how fees are structured. Because most of our work is tailored to the needs of each client, final pricing depends on the scope, complexity, and delivery requirements of the specific engagement.

How the Process Works

1. Initial Brief Submission

The process starts when you submit your enquiry and complete the attached briefing form. This gives us the information we need to understand your requirements, business context, priorities, and the type of solution or service you are looking for.

Once we receive your brief, we review it carefully and begin preparing for the next step.

2. Discovery Follow-Up Meeting

After reviewing your brief, we schedule a follow-up discussion with you. This can take place in person, by video conference, or by phone - whichever you prefer.

This session is typically one hour or longer, depending on the complexity of the requirement. By this stage, we have already spent time reviewing your brief, doing preliminary thinking and research, and preparing an initial direction and plan for discussion with you.

3. Initial Consultation Fee

If you would like to proceed with the follow-up meeting, an initial once-off consultation fee of R2,000 is payable.

This fee covers:

  • review of your submitted brief
  • preliminary research and preparation
  • initial solution thinking
  • the follow-up consultation session itself

This ensures that the time already invested in understanding your needs and preparing for the engagement is properly covered.

4. Scope, Specifications, and Initial Quotation

Once the initial consultation has taken place and there is mutual agreement to proceed, we prepare a specifications document together with an initial quotation.

This stage is used to define the project properly and may include:

  • project scope
  • key deliverables
  • functional requirements
  • assumptions and exclusions
  • implementation approach
  • indicative timeline
  • projected costing

Our goal is to make sure both parties have a clear, shared understanding of what is being built or delivered before development work begins.

5. Final Scope Approval and Payment Structure

Once the scope, specifications, and final quotation have been agreed, the project moves into execution.

At that point, payment is structured as follows:

  • 25% deposit on approval of final scope, specifications, and quotation
  • 25% on presentation of the MVP
  • 25% on final draft
  • 25% on delivery of the final product

This staged structure helps ensure clarity, momentum, and fairness throughout the project lifecycle.

6. Timelines

Estimated timelines are included in the quotation. These are based on the agreed scope at the time of quotation and may change if the scope changes, additional requirements are introduced, or external dependencies affect delivery.

We aim to provide realistic timeline projections that reflect the actual complexity of the work.

Hourly Rate

Our standard hourly consulting and development rate is:

R650 per hour

This hourly rate may apply where appropriate for advisory work, consulting engagements, revisions outside agreed scope, additional support, or work that is not covered under a fixed project quotation.

Exclusions and Direct Costs

Unless explicitly stated otherwise in the quotation, our pricing excludes third-party and direct project costs, including but not limited to:

  • hosting and infrastructure costs
  • API usage fees
  • software licences or subscriptions
  • external platform charges
  • third-party integrations with usage-based billing
  • other direct development or operational costs incurred by the development team

Any such costs will be identified separately where possible and discussed with you as part of the quotation or project planning process.

Why We Structure Pricing This Way

Our projects typically involve substantial upfront thinking before development begins. Reviewing your brief, researching your requirements, preparing an initial plan, and conducting the discovery discussion all require time and expertise.

This process helps ensure that:

  • your requirements are properly understood
  • the project is scoped realistically
  • costs are quoted more accurately
  • delivery expectations are clear from the start

It also allows us to begin engagements in a structured, professional way that protects both parties and improves the likelihood of a successful outcome.

Summary

  • Initial consultation fee: R2,000 once-off
  • Standard hourly rate: R650 per hour
  • 25% deposit on approval of final scope and quotation
  • 25% on MVP presentation
  • 25% on final draft
  • 25% on final delivery

Please note: Pricing excludes hosting, API charges, and other direct third-party or development-related costs unless specifically included in the quotation.